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Microsoft Outlook courses

The following courses run between one and two times per month in the following locations: London, Birmingham, Bristol, Edinburgh, Glasgow, Manchester, Milton Keynes and Leeds.

We can also deliver these courses for you at your work address anywhere within the UK. 

 

Prices start from just £65 + VAT per person when a 1 day bespoke closed course is booked for up to six delegates attending.

 

 

        Course Duration            

Course Guide   

Microsoft Outlook 2016 Introduction

1 day

 

BSG Training - delivering ICT Training Solutions for you

Target Audience: This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2016 to compose and send email, schedule appointments and manage contact information.

Prerequisites: Use a mouse; Type and use a keyboard; Navigate through Windows files and folders; Work with Windows - minimise, maximise, open and close

In 1 Day Delegates will learn to:
  • Navigate Outlook 2016 to read and respond to email.
  • Use the Address Book, and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customise read and response options.
  • Use flags, categories, and folders to organise messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.
Module 1: Getting Started with Outlook 2016 

  • Navigate the Outlook Interface
Work with Messages
  • Access Outlook Help
Module 2: Formatting Messages
  • Add Message Recipients

  • Check Spelling and Grammar

  • Format Message Content
Module 3: Working with Attachments and Illustrations 

  • Attach Files and Items

  • Add Illustrations to Messages

  • Manage Automatic Message Content
Module 4: Customising Message Options

  • Customise Reading Options

  • Track Messages

  • Recall and Resend Messages
Module 5: Organising Messages
  • Mark Messages

  • Organise Messages Using Folders
Module 6: Managing Your Contacts 

  • Create and Edit Contacts

  • View and Print Contacts
Module 7: Working with the Calendar 

  • View the Calendar

  • Create Appointments

  • Schedule Meetings

  • Print the Calendar
Module 8: Working with Tasks and Notes 

  • Create Tasks

  • Create Notes

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Course Guide   

Microsoft Outlook 2016 Advanced

1 day

 

BSG Training - delivering ICT Training Solutions for you

Target Audience: This course is designed for experienced Outlook users who need to customise their Outlook environment and use other advanced level tools to work more efficiently and effectively with Outlook 2016.

Prerequisites: Send and receive email messages; Reply to and forward email messages; Spell check and add attachments to email; Use Word formatting features; Schedule appointments and meetings; Add, edit and modify a contact; Manage personal tasks; Use notes

In 1 Day Delegates will learn to:
  • Modify messages and set global options.
  • Organise, search, and manage messages.
  • Manage your mailbox.
  • Automate message management.
  • Work with calendar settings.
  • Manage contacts and groups.
  • Manage activities by using tasks.
  • Share workspaces with others
Module 1: Modifying Messages and Setting Global Options 

  • Insert Advanced Characters and Objects 

  • Modify Message Settings and Options 

  • Configure Global Outlook Options 

  • Customise the Outlook Interface


Module 2: Organising, Searching, and Managing Messages 

  • Group and Sort Messages 

  • Filter and Manage Messages 

  • Search Outlook Items
Module 3: Managing Your Mailbox 

  • Use the Junk E-Mail Filter to Manage Messages 

  • Manage Your Mailbox
Module 4: Automating Message Management 

  • Use Automatic Replies 

  • Use the Rules Wizard to Organise Messages 

  • Create and Use Quick Steps
Module 5: Working with Calendar Settings 

  • Set Advanced Calendar Options 

  • Create and Manage Additional Calendars 

  • Manage Meeting Responses
Module 6: Managing Contacts 

  • Import and Export Contacts 

  • Use Electronic Business Cards 

  • Forward Contacts
Module 7: Managing Activities by Using Tasks 

  • Assign and Manage Tasks
Module 8: Sharing Workspaces with Others 

  • Delegate Access to Outlook Folders 

  • Share Your Calendar 

  • Share Your Contacts
Module 9: Managing Outlook Data Files 

  • Use Archiving to Manage Mailbox Size 

  • Back Up Outlook Items 

  • Change Data File Settings

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Course Guide   

Microsoft Outlook 2013 Introduction

1 day

 

BSG Training - delivering ICT Training Solutions for you

Target Audience: This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2013 to compose and send email, schedule appointments and manage contact information.

Prerequisites: Use a mouse; Type and use a keyboard; Navigate through Windows files and folders; Work with Windows - minimise, maximise, open and close

In 1 Day Delegates will learn to:
  • Familiarise themselves with the Outlook interface
  • Compose email messages by using Outlook
  • Send and receive email messages
  • Organise email messages
  • Manage their calendar and contacts using Outlook
  • Work with tasks and notes
  • Customise Outlook
Lesson 1: Getting Started With Outlook 2013
  • Navigate the Outlook Interface
  • Perform Basic Email Functions
  • Use Outlook Help
Lesson 2: Composing Messages
  • Create an Email Message
  • Check Spelling and Grammar
  • Format Message Content
  • Attach Files and Items
  • Enhance an Email Message
  • Manage Automatic Message Content
Lesson 3: Reading and Responding to Messages
  • Customise Reading Options
  • Work with Attachments
  • Manage Your Message Responses
Lesson 4: Managing Your Messages
  • Manage Messages Using Tags, Flags, and Commands
  • Organise Messages Using Folders
Lesson 5: Managing Your Calendar
  • View the Calendar
  • Manage Appointments
  • Manage Meetings
  • Print Your Calendar
Lesson 6: Managing Your Contacts
  • Create and Update Contacts
  • View and Organise Contacts
Lesson 7: Working With Tasks and Notes
  • Manage Tasks
  • Manage Notes
Lesson 8: Customising the Outlook Environment
  • Customise the Outlook Interface
  • Create and Manage Quick Steps

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Course Guide   

Microsoft Outlook 2013 Advanced

1 day

 

BSG Training - delivering ICT Training Solutions for you

Target Audience: This course is designed for experienced Outlook users who need to customise their Outlook environment and use other advanced level tools to work more efficiently and effectively with Outlook 2013.

Prerequisites: Send and receive email messages; Reply to and forward email messages ; Spell check and add attachments to email; Use Word formatting features; Schedule appointments and meetings; Add, edit and modify a contact; Manage personal tasks and Use notes

In 1 Day Delegates will learn to:
  • Customise message settings
  • Organise and locate Outlook messages
  • Set Calendar options
  • Manage their Contacts
  • Work with activities using the Journal and Tasks
  • Share their workspaces
  • Manage their Outlook data files
Lesson 1: Configure Advanced Message Options
  • Insert Advanced Characters and Objects
  • Modify Message Settings, Properties, and Options
  • Use Automatic Replies
Lesson 2: Advanced Message Management
  • Sort Messages
  • Filter Messages
  • Organise Messages
  • Search Messages
  • Manage Junk Mail
  • Manage Your Mailbox
Lesson 3: Advanced Calendar Management
  • Manage Advanced Calendar Options
  • Create Calendar Groups
  • Manage Meeting Responses
Lesson 4: Advanced Contact Management
  • Edit an Electronic Business Card
  • Manage Advanced Contacts Options
  • Forward Contacts
  • Export Contacts
Lesson 5: Managing Activities by Using Tasks and Journal Entries
  • Assign and Manage Tasks
  • Record and Modify Journal Entries
Lesson 6: Sharing Workspaces with Others
  • Delegate Access to Mail Folders
  • Share Your Calendar
  • Share Your Contacts
Lesson 7: Managing Outlook Data Files
  • Back Up Outlook Items
  • Change Data File Settings
Appendix A: Configuring Email Message Security Settings
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