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Course Guide |
Microsoft Lync |
1/2 day |
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BSG Training - delivering ICT Training Solutions for you Objectives: The purpose of this course is to demonstrate the basic features available when using Microsoft Lync. By the end of this course you will be able to perform all basic call handling features, forward your calls, understand presence, create groups and search for a contact. Prerequisites: None Duration: Can vary depending on user groups and client requirements. But usually sessions are between 1.5 hour to 2 hours. Course Format: This session is classroom based with an instructor Class size: Max 8 attendees all with PC/Laptop and Handset Course Content: Lync User Setup & Introduction
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Course Guide |
Microsoft Skype for Business |
1/2 day |
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BSG Training - delivering ICT Training Solutions for you This half-day instructor-led workshop is intended for delegates who will use Microsoft Skype for Business in order to communicate with colleagues in their role. The workshop will examine the capabilities that Skype for Business provides and, by working through hands-on examples, enable the delegate to experience the communication and collaboration features. This course is designed to assist existing Microsoft Office users to gain an understanding of the functionality available in Skype for Business. Delegates will use Office Online Apps and Skype for Business in a cloud environment. Prerequisites: Use a mouse; Type and use a keyboard; Navigate through Windows files and folders; Work with Windows applications - minimise, maximise, open and close In 3 hours Delegates will learn to:
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