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Working with Microsoft Teams

The following course is now offered via remote training for both public and closed delivery. When Covid restrictions allow, we hope to be back offering our public and closed courses across the UK including: London; Birmingham; Bristol; Edinburgh; Glasgow; Manchester; Milton Keynes and Leeds.


Prices start from as little as £19.00 per person + VAT for short Virtual Classroom sessions.



        Course Duration            

Course Guide   

Microsoft Teams

90 minutes

Objectives: The purpose of this course is to provide you with an understanding of the functionality available in Teams.
Prerequisites: Familiarity of using Skype for Business and experience of using Microsoft Office applications.
Session Format: This course is run as an instructor led virtual training session and includes audience participation.
Class Size: Maximum of 6
Module 1 – Getting you Started
  • Purpose & Objectives
  • Teams In-Meeting Controls
  • What is Office 365?
  • Introducing the concept of Teams
  • Navigate with the Sidebar
  • Use Help
  • Log Out of Teams
Module 2 – User Profile
  • Change Picture
  • Check Status
  • Modify Status
  • Set Status Message
  • Modify Team Settings
Module 3 – Conversations
  • Understand Private Chat & Group Chat
  • Send a Private Message
  • Create a Group Message
  • Use a Filter to find a Contact
  • Use the Compose Box & Formatting
  • Use Emojis, Gifs & Stickers
  • Attach a File
  • Add Contacts to Favourites
  • Create a Contacts Group
  • Adding Contacts to Groups
  • View Contact Organisation
Module 4 – Manage Conversations
  • Pin/Unpin Messages
  • Hide/Show a Message
  • Delete a Message
  • Save a Message
  • Locate Saved Messages
  • Use the Notify when Available option
  • Manage Notification Settings
Module 5 – Calls & Contacts
  • Make an Audio or Video Call
  • Options when Answering a Call
  • Add a Contact
  • Manage Call Settings
Module 6 – Use OneDrive for Business
  • Create a New Document in Teams
  • Edit the Document in Teams
  • Switch Ribbons
  • Open the Document in the Desktop App
  • Enable/Disable AutoSave
  • Upload a Document into your OneDrive
Module 7 – Using the Command Box
  • Search for Messages & Files
  • Use Messages, People & Files Filters
  • Use Slash Commands
Module 8 – Creating Teams Meetings
  • Create a Meeting in Teams
  • Create a Teams Meeting in Outlook
  • Set Meeting Options