Testimonials

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Thanks for your Webex sessions! I am a new joiner and reasonably tech savvy (have experience with Microsoft teams but not Webex). I have been able to go back to my team at CS and teach them some handy tips despite my colleagues having used Webex for months or even years. Thanks again…

Jake, Business Intelligence Specialist - November 2020
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Thank you, Fiona, the new MI Dashboard that you created for me is a vast improvement on what went before. Now I can easily update by simply copying and pasting the new data. All the charts and tables in the dashboard then automatically update.

Richard, Dealing Regulation & Policy Manager - November 2020
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Fiona, can I start with a massive thank you for all your help over the past few weeks. Your bespoke individual training on PowerPoint and WebEx Meetings has made a huge difference, I couldn’t have done it without you!

Carolyne, Senior HR Business Partner – June 2020
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Sue, really great session, thank you! Great to learn more about Excel formulas and thank you for sending on the support document, will be having a practice and will sign up to the other modules.

Emma, Residential Lettings Regional Management – June 2020
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Thank you Fiona! I have adopted my new Microsoft Word skills from our Bespoke One to One training on Page Formatting and Section Break and my template now works like a dream! Such a small thing but then I know how much of a difference these small things can make when it comes to computers!

Maria in Private Client Financial Planning, Birmingham – May 2020
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Usha, many thanks for today – a great training session on Pivot Tables and well understood.
With many thanks,

Stuart, Head of Financial Planning Finance & MI – May 2020
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I recently attended a remote training course on Excel Data Management Beginners, delivered by your trainer Sue and it was great!
The webinar was extremely useful and took away the mystery of Excel in a bite sized way – very manageable and enjoyable! Thank you so much.

Ali, Worldwide Occupier Services – May 2020
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I am tasked with producing a weekly report which had been produced in the same format for the last couple of years so we decided to update the report to include more information and to display some of the figures in chart format.
Initially I was producing a new report each week which was very time consuming due to the amount of data required to complete and all the manual calculations which I had to make to generate the correct figures. I also had no way of creating the charts we wanted as I required a full year’s data which my weekly spreadsheets didn’t contain.
It was at this point I decided to contact Fiona MacKay to see if she could assist with my project and help me produce the required data.
After a couple of meetings outlining my requirements Fiona came back with a fantastic solution which has not only saved me considerable time each week but also looks much better!

Michael, Digital Support Manager – April 2020
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I have been having excel training sessions with Usha on a one to one basis for some time and she has an excellent gift of knowing how to make you feel instantly Comfortable. She will go over and beyond to support your level of training and she will break things down in order for you to understand. She makes learning enjoyable. Usha is dedicated, passionate about teaching and, along with her wealth of knowledge, she leaves you feeling empowered. She has helped me to understand and apply the methods obtained to my daily tasks with confidence, and I thank her for that.

Novlett, Central Administration – April 2020
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Usha, your help has been invaluable in advancing my knowledge and skills in the use of Excel and Powerpoint. My job involves many presentations and spreadsheets and without the support of the training team there is no doubt that these would have been more challenging to me.

Marrion, The MAPS Team – April 2020
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I requested Fiona's help on a spreadsheet I use for recording MI.
My task was to add additional branches to various tabs on the spreadsheet and carry through the underlying data to a dashboard page. I attempted this on a copy of the spreadsheet, but with little success, because the required updates far exceeded my knowledge, skills and expertise on Excel. This is when I contacted Fiona MacKay.
Fiona sat with me at my PC and worked through the spreadsheet. After around ten minutes, Fiona had made all the required updates and the spreadsheet works seamlessly! I am very grateful for Fiona’s help, which without, I am sure much more of my time would have been spent with little progress made.

Mike, Compliance Associate – March 2020
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Usha approached me after I attended an Excel training course whilst working in the Post Room. My IT skills were very limited and a classroom environment didn’t suit me. Usha offered me one to one sessions and tailored them to my needs and how I may use the Microsoft Office applications in my day-to-day life at work and at home. Since then we have had a number of sessions which have all been tailored to my needs and even when Usha is not available she has arranged for me to attend classes with other members of her team. Since my first lesson over 4 years ago I have progressed through the company, first moving from the Post Room to an IT based Helpdesk assistant and now an Investment Manager’s Assistant. Her help has played a huge role in my confidence not just with Microsoft Office but also in other areas of work and home life. I am now able to pass on some of these skills to colleagues and I have even started to teach myself more advanced uses of Excel based on the foundations Usha has provided me with. I am very grateful and her ongoing support and ‘checking in’ approach is very helpful to me. Thank you, Usha!

Matthew, Investment Manager’s Assistant – March 2020
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