Testimonials

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Many thanks Dean for your time and Excel wisdom today, I am sure we will be in touch again, it's very much appreciated.

Louis....Investment Manager - November 2023
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Thank you Sue for conducting the session, it was extremely helpful. Got to know a lot of new stuff. Looking forward to interacting with you again

Regards...Shivam, Financial Services South Asia – September 2023
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Hi Usha, I found the training very useful and using the formulae becomes clearer during the sessions, which is very helpful. I will keep coming back for more training!

Andrew, Investment Manager, London – August 2023
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Thank you Sue. Much appreciate your help. Enjoyed the training and new tips?

Sushma, Information and Complaints Officer – August 2023
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Thank you so much for the new joiner session yesterday, it was fab and great timing to wait until I'd been here for a few days as I had some familiarity with what we were looking at!

Ellen, HR Leadership Team – July 2023
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Hi Sue, thank you very much – the session was very informative, and I learned a few things that I didn't know! Many thanks, Sherjeel

Sherjeel, Business Systems Executive – June 2023
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Thank you so much for the session yesterday. It was quite engaging, and I learned a lot of new things about Microsoft 365 app

Environmental and Social Governance Executive – May 2023
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Thanks a lot for the insightful session!! I really enjoyed it

Arushi, Direct Private Equity South Asia – April 2023
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I'd like to pass on some positive feedback from the Pilot Maggie ran on Friday.
We had a bit of a debrief on Monday morning and agreed the content and delivery from Maggie on Friday was excellent. Especially considering this was her first draft and the complexity of some of the processes (I know we don't make it easy!). Kind regards, John

John, Operations Support & Improvement Analyst – Dec 2022
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Thank you very much Sue, I found our session very helpful, and you have a wonderful, approachable training style. The guide will be my Bible! Nice to know I can call on you over the next few weeks if necessary.

Best...Catherine, Human Resources – November 2022
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Hi Sue, thank you for showing me around how to use the main functions, it was really useful and very clear which is exactly what I needed ? and thank you for the attached IT induction, I will definitely keep that in my records!

Best regards, Serifa – October 2022
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The training was great and very much tailored to my needs. Thanks for the additional information and FAQ's. Appreciate the availability for further help if needed.

Thanks, Alex, Programme & Change Management – September 2022
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Thank you so much for the session today and for sharing the FAQ. I found the training session really useful, and I learnt a lot thanks to you. Many thanks again!

Naly, Procurement Business Partner – August 2022
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Hi Sue, thank you for the fantastic training session today and sending across the support material. The session was very informative and I found it very useful. I have no doubt I will be using all the new tips I have learnt! ?

Best wishes, Marisa in Human Resources – July 2022
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Hi Fiona, thanks again for an amazing VBA training package, much appreciated.

Stuart, Head of Financial Planning Finance & MI – May 2020
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Hi Sue, re my Induction training, thanks so much for your time today and for taking me through all the various systems. Very helpful to have at the beginning of my time here!

Alex, Investor Desk – April 2022
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Thank you very much Sue for a great session today! It helped a lot.
And thanks for the One Note tips and links too

Nicky, Director and Head of Environmental and Social Governance – March 2022
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Thank you for the comprehensive and enlightening IT Induction Training session, I’ve not experienced IT training like this before, it was really good!

Bobby, Technology – 11 January 2022
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Thanks very much Sharon, really good useful session and I can already see things are going to be a bit easier for me with just some of the tips and tricks! The OneNote and PowerPoint tips you gave have been super helpful! Simple things make a huge difference. Even managed to 'pay it forward' and pass on the PowerPoint recording tip to a few folk this week.
Many thanks again...
Wind turbine technician
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Sue, thank you ever so much! I instantly put to use, some of your helpful hints and tips. Wishing you a great day ahead.

Amanda, EA to the Managing Director of Private Equity Funds – November 2021
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I had my familiarisation training with Sharon this morning and the training went really well. We filled the 3 hours with a lot of good content and useful tips. Whilst I appreciate it's difficult to pitch 'catch-all' training, I think this has been managed particularly well. Sharon handled some of the more basic questions diplomatically, which helped the remote training flow well. Really engaging training by Sharon who welcomed questions at relevant points and did a good job at bringing it to life.
Thanks...
Steve, Finance 
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Sue, Thank you so much for my training on Schedule Zoom & Webex Meetings on Behalf of Someone else, I have learnt so much!!
Thank you for also sharing the docs as discussed. Warm Regards

Harriet, Office Manager & EA to MD Africa – August 2021
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Yay – well done Sue!! And thank you for persevering with my Adobe query, …….I honestly do appreciate your help!

Helen, Pensions Scheme Reward & HR Operations Manager – April 2021
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Thank you for the great IT induction today, I learnt some new best-practices, which will definitely help me with my everyday work. Thank you also for the handy FAQ guide and offering a helping hand, especially for the next days.

Anton, Trade & Supply Chain Finance Portfolio Executive – March 2021
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Sue, great training session yesterday on Microsoft Teams Meetings. I found it really useful, relevant content and well delivered. Thank you!

Julie, Regional Manager – February 2021
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Just a quick note following my training with Usha this morning on 'Taming your Inbox.' I don't think I've ever really changed the way I use Outlook in the time I've been here and she was able to give me some excellent practical ways of making it more efficient. Improvements I didn't know I needed!

Jo, Head of Communications – February 2021
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Sue, thanks for the MS Office 365 Migration training today, real useful with some absolutely golden nuggets, will save me hours! Have a great 2021.

Andrew, Process Manager in Finance – January 2021
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Dear Sue, thank you, you made learning fun, I did enjoy my ICT Induction training today and will definitely give you a shout whenever I am stuck ?. Enjoy the rest of the evening.

Caroline, PA in Nigeria Office – January 2021
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Sue, nice to meet you and thank you for your time earlier. It was a great training session, very helpful and informative and the attached guide will definitely come in handy. Have a good rest of the week.

Victoria, Equity - Infrastructure & Climate Team – December 2020
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Thanks for your Webex sessions! I am a new joiner and reasonably tech savvy (have experience with Microsoft teams but not Webex). I have been able to go back to my team at CS and teach them some handy tips despite my colleagues having used Webex for months or even years. Thanks again…

Jake, Business Intelligence Specialist - November 2020
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Thank you, Fiona, the new MI Dashboard that you created for me is a vast improvement on what went before. Now I can easily update by simply copying and pasting the new data. All the charts and tables in the dashboard then automatically update.

Richard, Dealing Regulation & Policy Manager - November 2020
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Hi Sue, thank you for your support and guidance. Yesterday's IT training was very effective and helpful, I really enjoyed the time spent. Stay Safe and have a good week ahead.

Regards Anas, Intern in Karachi – August 2020
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Sue, thank you for your time this morning, I found the training session very informative. I am now looking forward to getting some practice completed! Kind Regards.

Claire, Associate Director, Building & Project Consultancy – July 2020
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Hi Sue, I've reviewed your Word Webinar 2 and its great! Flows really nicely and the content is perfect and paced well. Thank you.

Lian, Savills Learning & Development - July 2020
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Fiona, can I start with a massive thank you for all your help over the past few weeks. Your bespoke individual training on PowerPoint and WebEx Meetings has made a huge difference, I couldn’t have done it without you!

Carolyne, Senior HR Business Partner – June 2020
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Sue, really great session, thank you! Great to learn more about Excel formulas and thank you for sending on the support document, will be having a practice and will sign up to the other modules.

Emma, Residential Lettings Regional Management – June 2020
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Thank you Fiona! I have adopted my new Microsoft Word skills from our Bespoke One to One training on Page Formatting and Section Break and my template now works like a dream! Such a small thing but then I know how much of a difference these small things can make when it comes to computers!

Maria in Private Client Financial Planning, Birmingham – May 2020
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Usha, many thanks for today – a great training session on Pivot Tables and well understood.
With many thanks,

Stuart, Head of Financial Planning Finance & MI – May 2020
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I recently attended a remote training course on Excel Data Management Beginners, delivered by your trainer Sue and it was great!
The webinar was extremely useful and took away the mystery of Excel in a bite sized way – very manageable and enjoyable! Thank you so much.

Ali, Worldwide Occupier Services – May 2020
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I am tasked with producing a weekly report which had been produced in the same format for the last couple of years so we decided to update the report to include more information and to display some of the figures in chart format.
Initially I was producing a new report each week which was very time consuming due to the amount of data required to complete and all the manual calculations which I had to make to generate the correct figures. I also had no way of creating the charts we wanted as I required a full year’s data which my weekly spreadsheets didn’t contain.
It was at this point I decided to contact Fiona MacKay to see if she could assist with my project and help me produce the required data.
After a couple of meetings outlining my requirements Fiona came back with a fantastic solution which has not only saved me considerable time each week but also looks much better!

Michael, Digital Support Manager – April 2020
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I have been having excel training sessions with Usha on a one to one basis for some time and she has an excellent gift of knowing how to make you feel instantly Comfortable. She will go over and beyond to support your level of training and she will break things down in order for you to understand. She makes learning enjoyable. Usha is dedicated, passionate about teaching and, along with her wealth of knowledge, she leaves you feeling empowered. She has helped me to understand and apply the methods obtained to my daily tasks with confidence, and I thank her for that.

Novlett, Central Administration – April 2020
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Usha, your help has been invaluable in advancing my knowledge and skills in the use of Excel and Powerpoint. My job involves many presentations and spreadsheets and without the support of the training team there is no doubt that these would have been more challenging to me.

Marrion, The MAPS Team – April 2020
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I requested Fiona's help on a spreadsheet I use for recording MI.
My task was to add additional branches to various tabs on the spreadsheet and carry through the underlying data to a dashboard page. I attempted this on a copy of the spreadsheet, but with little success, because the required updates far exceeded my knowledge, skills and expertise on Excel. This is when I contacted Fiona MacKay.
Fiona sat with me at my PC and worked through the spreadsheet. After around ten minutes, Fiona had made all the required updates and the spreadsheet works seamlessly! I am very grateful for Fiona’s help, which without, I am sure much more of my time would have been spent with little progress made.

Mike, Compliance Associate – March 2020
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Usha approached me after I attended an Excel training course whilst working in the Post Room. My IT skills were very limited and a classroom environment didn’t suit me. Usha offered me one to one sessions and tailored them to my needs and how I may use the Microsoft Office applications in my day-to-day life at work and at home. Since then we have had a number of sessions which have all been tailored to my needs and even when Usha is not available she has arranged for me to attend classes with other members of her team. Since my first lesson over 4 years ago I have progressed through the company, first moving from the Post Room to an IT based Helpdesk assistant and now an Investment Manager’s Assistant. Her help has played a huge role in my confidence not just with Microsoft Office but also in other areas of work and home life. I am now able to pass on some of these skills to colleagues and I have even started to teach myself more advanced uses of Excel based on the foundations Usha has provided me with. I am very grateful and her ongoing support and ‘checking in’ approach is very helpful to me. Thank you, Usha!

Matthew, Investment Manager’s Assistant – March 2020
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